One trusted partner to understand, procure, deliver and manage your business technology.
Helping organisations modernise with leading technology platforms
One partner from first conversation to ongoing management.
Communications, connectivity, cloud, cyber security, devices and day-to-day IT all depend on one another. When they are managed in isolation, complexity grows.
You should not need to coordinate a different supplier for every technology need. Horizon brings communications, IT, cyber security, networks and mobility together through one accountable technology partner.
Bring calling, messaging, video and collaboration together with platforms such as RingCentral, Zoom and Microsoft Teams — designed around how your team actually works.
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Day-to-day IT stays easier to manage with support across users, devices, Microsoft 365, monitoring and infrastructure.
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Practical security controls protect your people, devices, identities and business data without making everyday work harder.
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Planning and technical expertise to deliver technology projects properly.
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Business connectivity matched to your performance, location and commercial needs.
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Simpler management of business mobiles, users, SIMs, devices and plans.
Explore this capability →Bring calling, messaging, video and collaboration together with platforms such as RingCentral, Zoom and Microsoft Teams — designed around how your team actually works.
Explore service →Day-to-day IT stays easier to manage with support across users, devices, Microsoft 365, monitoring and infrastructure.
Explore service →Practical security controls protect your people, devices, identities and business data without making everyday work harder.
Explore service →Planning and technical expertise to deliver technology projects properly.
Explore service →Business connectivity matched to your performance, location and commercial needs.
Explore service →Simpler management of business mobiles, users, SIMs, devices and plans.
Explore service →UCaaS brings your business calling, messaging, meetings and collaboration into the cloud, giving your team a simpler way to communicate whether they are in the office, at home or on the move. Horizon ICT can manage the solution from end to end — from platform selection and procurement through design, migration, deployment, user enablement, ongoing management and support.
Instead of relying on a traditional on-premises phone system, your team can access business calling and collaboration through desk phones, desktop apps and mobile devices — all managed through a cloud platform.
Instead of coordinating separate vendors for licensing, implementation, migration and support, Horizon ICT can take ownership of the entire UCaaS journey. That gives you one team to work with from the first conversation through to ongoing management.
RingCentral brings business phone, messaging and video together in one cloud platform, with customer engagement and contact-centre options available when you need them. It is a strong fit for teams looking to move away from legacy phone systems and make communications easier to manage.
It can also connect with many of the business applications your team already uses, helping communications fit more naturally into your existing workflows instead of becoming another separate system to manage.
RingCentral also offers AI features that can take some of the admin out of everyday conversations. Depending on your product and licence, your team can use features such as live transcription, automatic notes and summaries, action-item capture, message drafting and translation, meeting recaps, conversation intelligence and AI-powered receptionist capabilities.
Zoom can bring business calling, meetings and workplace collaboration into one familiar platform. It is a great option for teams that already know Zoom and want voice, video and collaboration to feel like one connected experience.
Zoom's AI capabilities can also help your team spend less time taking notes and chasing follow-ups. Depending on your plan, AI Companion features can help with meeting summaries, note-taking, in-meeting questions, conversation search, content creation and workflows that turn conversations into useful next steps.
Zoom can also fit into the tools your team already uses. Through the Zoom App Marketplace and built-in integrations, Zoom can work with platforms such as Microsoft Teams and Slack, connect with Outlook and Google Calendar for scheduling, link into CRM and workflow tools such as Salesforce, and support custom integrations through Zoom APIs and SDKs. That means you can keep Zoom connected to the way your team already works instead of building a separate process around it.
If your team already works in Microsoft Teams, Teams Telephony can bring business calling into the same familiar workspace so users can make and receive calls without constantly switching between platforms.
We can help you plan and deliver the telephony side of Teams, from number planning and call routing through to migration, deployment and getting your users comfortable with the new setup.
We start by understanding how your organisation actually works — your people, priorities and pain points — then design, deploy and support technology that makes everyday work easier.
Horizon makes the technology journey straightforward. One team helps you choose the right solution, procure it, deliver it to a clear standard, and keep it simple to manage once it is live.
We understand the business requirement first, then turn it into a clear technology solution with the right scope, outcome and delivery expectations.
We bring together the right platforms, licences, connectivity, devices and services so procurement is coordinated through one accountable technology partner.
We deliver the solution from design through implementation, migration and deployment — with a clear focus on being on time, on budget and on quality.
Once live, we keep the technology simple to manage with support, monitoring, administration and ongoing improvement through one team that already knows your environment.
We work across leading technology platforms and providers so your business does not have to manage each technology decision in isolation. Horizon helps bring the right pieces together, then coordinates the delivery around your environment.
Discuss your environment →One team, one relationship and clearer accountability across your technology lifecycle.
Start with the business outcome before choosing the technology.
Procurement, migration and deployment stay connected under one team.
Support continues after go-live, with one team that already knows your environment.
Communications, IT, security, networks and mobility are considered together.
Company updates, project highlights and technology insights from Horizon ICT.
Tell us what you need to achieve. We’ll help make the technology simple.
Current Horizon ICT policies for residential and small business customers. Documents open from Horizon ICT’s live policy library so customers can access the current published versions.
